Effective date
This Refund Policy is effective as of March 19, 2026.
Refund Policy
Eligibility
Refund requests may be reviewed for orders that meet the published return conditions and include valid purchase information.
Request period
Refund requests should be submitted within 14 calendar days of delivery unless local consumer law provides additional rights.
How to request a refund
Contact us via email with your order details, reason for request, and supporting information needed for verification.
Processing timeline
After eligibility review, approved refunds are processed to the original payment method within a reasonable operational period.
Non-refundable cases
Requests may be declined when required order details are missing, timelines are exceeded, or product condition does not meet return requirements permitted by law.